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ex employee has email and password

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

How can I access our business google account when an ex employee has the email and password .

1 Expert replyverified_user

Re: ex employee has email and password

Top Contributor
# 2
Top Contributor
Hi Tricia,

Sorry you're having trouble getting to your account! You'll need to attempt an account recovery to regain access. The process is outlined in the following post:

https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/How-to-gain-access-to-your-...

Hope this helps!
JD

Re: ex employee has email and password

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
It doesn't help if you don't know the email address or recovery info that was used when the account was created!