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can't access church google analytics account

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# 1
Visitor ✭ ✭ ✭

For our church website I used to be able to access Google Analytics for info on the website traffic, etc.  It's been at least a year or two since I accessed it and am trying to get in now as we're going to build a new website.  BUT, I can't access the account.  The password I used before isn't working and none of what i see for sign in page let's me go any further than an attempt to sign in, that won't work, so I have to say I forgot my password.  It tells me it'll send a text message to a phone to verify the account, but that phone number isn't a cell phone...  so i can't access the account.

 

Can you help me?

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Re: can't access church google analytics account

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# 2
Top Contributor

Hi @Ray G,

 

Please visit this link here in the community and follow the steps precisely. This is your only recourse to regain access. 

 

Kind Regards,

 

James

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