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add a new user to a google analytics account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

hi There, 

 

the main account holder for our company website has left the company and the only other person in the company with access has been trying to set me up as a user, but doesn't have the privileges to add new users as she is not the lead user (this person has since left). Is there anyway to bypass the lead and set up a new lead on the account, so that she can add more users? 

 

Many thanks

 

Alison 

Re: add a new user to a google analytics account

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭
Hi Alison,
You can't bypass the lead and set up a new lead on the account. If possible contact that person and ask for login details and if it is not possible you have to reclaim your GA account.

Please follow all the steps mentioned in below article to reclaim your GA account @ https://www.en.adwords-community.com/t5/Tracking-Reporting/How-to-gain-access-to-your-Analytics-acco...

Hope this helps.
Thanks