Discuss regaining access to Analytics accounts, restoring accounts, changing user access levels, and navigating the homepage
 
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Welcome new Rising Stars!

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# 1
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Hi, I am not sure where to post this, why do I get a blank page when I try to log in to my Google Analytic dashboard and account? 

It was working just fine last week.

 

Please direct me to the correct place to ask.

Thank you, Donna

Welcome new Rising Stars!

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# 2
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Hi Donna, 

Have you tried logging out, clearing your browser cache and logging back?  

Some browser extensions can cause this issue. If you are using Adblock then you have to turn off.

 

Kind Regards,

 

Alex

 

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# 3
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i use Firefox.  I tried both Firefox and IE browsers - clearing cache too.

Click on Google analytics

And I receive a blank screen.


I mentioned before, I was able to log right last week. 

 

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# 4
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I downloaded Google Chrome and tried to access my Analytic account - I get the same white (blank) screen.  Do I still have my account?  What happened?

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# 5
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i accessed Google Analytics this a.m. (morning) with Google Chrome. Firefox and IE browser - I still receive a blank screen.