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Website visits - data down

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello Community

 

We have a sudden drop in Audience compared to last year. Visits went to 0 on 11th of May. I turned off all filters so numbers went up a little, but the site is still underperforming on GA. I track way more visitors with other tools. What could be the reason in GA?

 

https://congrex.com

 

Thanks in advance!!

 

Screen Shot 2017-05-19 at 12.59.17.png

Website visits - data down

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hi Frank,

 

Please take a look at 'Admin -> Change History' and see if there was a change on 10th - 11th of May.

On the other hand, you are using classic google analytics, is there a special reason for this? I advice you to use Universal Analytics that has more advantages for you.

 

Regards

Website visits - data down

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Güney

 

Thanks for your message. I am quite sure we use Universal Analytics, what makes you think it is classic GA? 

Re: Website visits - data down

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I made some research and it seems there has been an update on the Google Algorithm on May, 12th. That could be a reason.

Screen Shot 2017-05-20 at 13.26.42.png

Website visits - data down

Participant ✭ ☆ ☆
# 5
Participant ✭ ☆ ☆

Hi Frank,

 

I've checked your website "https://congrex.com", you are using classic google analytics snippet that loads ga.js library (classic GA library) not analytics.js library(universal analytics library). This is the reason why I told you that you are using Classic GA.

 

About the traffic drop, It might be related to Google Algorithm update but having 0 sessions for 6 days is quite suspicious. You can check your search console metrics to see if you have any clicks during this period.

 

I hope this helps.

Regards,

Güney

 

 

Website visits - data down

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hello,

can anyone show me how to fix the below

 

 

https://www.youtube.com/?authuser=0