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Web searches not showing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I have set up my Google Analytics account and have put the tracking number into my website however I can only see page views from Russia and France, not Australia where I have had people look at my site and visit a number of pages. I don't have any filters set. Can anyone please suggest a solution.

1 Expert replyverified_user

Re: Web searches not showing

Top Contributor
# 2
Top Contributor
HI :-)
Are you able to pls provide a link to the website? It often helps with troubleshooting

Thanks
Bronwyn :-)
Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Web searches not showing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Certainly, my apologies. The Web address is www.freshcreations.com.au Smiley Happy

Re: Web searches not showing

Top Contributor
# 4
Top Contributor

Hi :-)

There does seem to be tracking code there however its an older version of the code and where its installed is problematic.
The following bolded, blue tracking code needs to be removed

 

** End color picker default colors **/
</script>
<script type="text/javascript">
var _gaq = _gaq || [];
_gaq.push(['_setAccount', 'UA-70493702-1']);
_gaq.push(['_trackPageview']);

(function() {
var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true;
ga.src=('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);
})();

</script>
</div>

<a href="#" class="mk-go-top"><i class="mk-icon-chevron-up"></i></a>

 

As the site is WordPress i strongly suggest using a plugin to add the tracking code.
I have used the following a number of times without any issues: 
https://wordpress.org/plugins/google-analytics-dashboard-for-wp/
- If you need help with the plugin you will need to contact the plugin's own support for that
their instructions and videos on how to install and authenticate it etc on their site are pretty comprehensive.

I also recommend using the current Universal analytics.js tracking code snippet.

Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Web searches not showing

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Terrific, thank you, I will try this Smiley Happy