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User removed from access at account level (deleted) still appears at view level

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# 1
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Hi Guys,

 

I have removed (deleted) a user at the account level but his account is still appearing at view level with 3 sets of permissions, including edit permissions.

I am a little concerned that this means he still has access to the view and could potentially make changes.

 

Anyone got any experience with this?

1 Expert replyverified_user

User removed from access at account level (deleted) still appears at view level

Top Contributor
# 2
Top Contributor

Usually deleting them at the account level would also remove them from any Views/Properties they may have been assigned permissions at, at those lower levels.

I would log out and clear your browser cookies and cache, then log in and see if they are still appearing in the console as a user. If so, then for whatever reason you may have to make sure to delete them at the Property and/or View level too

Bronwyn Vourtis, Google Analytics Top Contributor
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User removed from access at account level (deleted) still appears at view level

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# 3
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Hi Bronwyn,

 

Not sure how you found this as I deleted it! It turned out it was simply a case of me assuming we had 10 users when in fact we had more so it was pushing accounts onto the next "page" 

User removed from access at account level (deleted) still appears at view level

Top Contributor
# 4
Top Contributor

How strange, it was showing up in the post feed.
Anyhow.. good to hear you got it all sorted out :-))

Bronwyn Vourtis, Google Analytics Top Contributor
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User removed from access at account level (deleted) still appears at view level

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# 5
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Apparently I am not good at deleting things! thanks anyway