AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Analytics
1.5K members online now
Discuss regaining access to Analytics accounts, restoring accounts, changing user access levels, and navigating the homepage
 
Guide Me
star_border
Reply

User Management

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The site says I do "not have sufficient permissions to modify the users on this account."  What now?  The 'how-to' instructions do not address this.

 

Thanks.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Patrice M
April 2016

Re: User Management

Top Contributor
# 2
Top Contributor
Hi, Patrice M,

This simply means that the account that you have used to log into Google Analytics with does not have the right access to do whatever it is you are trying to do. You will need to request more access. Note that you can get access at either the Account level, the Property level, or the View level.
Nicky Yuen, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | LinkedIn

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Patrice M
April 2016

Re: User Management

Top Contributor
# 2
Top Contributor
Hi, Patrice M,

This simply means that the account that you have used to log into Google Analytics with does not have the right access to do whatever it is you are trying to do. You will need to request more access. Note that you can get access at either the Account level, the Property level, or the View level.
Nicky Yuen, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | LinkedIn

User Management

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I am having the same problems, i have set up the account, but I still see the same message..

 

Could you advise who I need to speak to, to request the right access  

 

Basically  I am trying to link my adwords account with analytics, I have set both of these accounts up

User Management

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi - How do you request access? There is no request function. There is no weay to discover who to ask.

Re: User Management

Top Contributor
# 5
Top Contributor

Hi, @Tim B

 

If you are unable to access GA, then you'll need to request access from someone who has full administrator privileges to the account. This simply means email them or get a hold of them somehow. If there is simply no way to identify the admin, then you will need to follow the steps as outlined in this post: https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Regaining-access-to-your-Go....

 

Hope this helps.

Nicky Yuen, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | LinkedIn