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User Management

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# 1
Visitor ✭ ✭ ✭

Hi - When I go to add a new user {Admin>User Management} it indicates that:

 

"You do not have sufficient permissions to modify the users on this account."

 

As far as we know, I'm the only user, but I can't rule out that another user was created along the way prior to my involvement. How can I get this privilege onto this particular account?

1 Expert replyverified_user

Re: User Management

Top Contributor
# 2
Top Contributor
Hello,

If you're seeing this message you are not the admin on the account. If you do not know who is you can attempt an account recovery to gain access/control of the account. The process is outlined in the following post:

https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/How-to-gain-access-to-your-...

All the best,
JD