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User ID without User Login

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Ahoi!

 

A customer of us (portascapital.com, Beat Kunz) has forgotten his login credentials for the account UA-21495014-1. Can you please tell us the mail address associated with this account. As we launched a new website we'd like to continue tracking with the same Analytics Account.

 

Thanks,

Josias Hosang

1 Expert replyverified_user

Re: User ID without User Login

Top Contributor
# 2
Top Contributor

Hi @Josias H :-)

Google does not usually give out account information for security and privacy reasons

 

If he is unable to remember the email address that he uses to log into his google account, he may

have to try an account recovery to regain access to the analytics account.
There is a comprehensive post by Niall in the following thread on how to go about doing this
(its the one marked as best answer)
https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Regaining-access-to-your-Go...

Thanks
Bronwyn

Bronwyn Vourtis, Google Analytics Top Contributor
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