5.5K members online now
Discuss regaining access to Analytics accounts, restoring accounts, changing user access levels, and navigating the homepage
Guide Me

User ID without User Login

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭



A customer of us (, Beat Kunz) has forgotten his login credentials for the account UA-21495014-1. Can you please tell us the mail address associated with this account. As we launched a new website we'd like to continue tracking with the same Analytics Account.



Josias Hosang

1 Expert replyverified_user

Re: User ID without User Login

Top Contributor
# 2
Top Contributor

Hi @Josias H :-)

Google does not usually give out account information for security and privacy reasons


If he is unable to remember the email address that he uses to log into his google account, he may

have to try an account recovery to regain access to the analytics account.
There is a comprehensive post by Niall in the following thread on how to go about doing this
(its the one marked as best answer)


Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here