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Unable to Access Account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello! 

 

I'm having a hard time accessing my client's Analytics account. I'm receiving an error message that says that they're unable to verify that it's me. I have the correct login information, the date the account was created and the approximate date of last login. However, this information is not sufficient.

 

Can you help?

 

Thank you.

1 Expert replyverified_user

Re: Unable to Access Account

Top Contributor
# 2
Top Contributor
Hi Brittany,

You can try to regain access like described in the thread below:

https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Regaining-access-to-your-Go...

Hope this helps.

Arnold Majlath, Google Analytics Top Contributor
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