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Taking back analytics account

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# 1
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Before I started at this organization, a company built our website and implemented our google analytics code.  They did not give us full access to the account.  Now that we no longer work with said company, we have requested full access to our account, to no avail. Is there a way to claim back our analytics account for with full admin rights?

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Re: Taking back analytics account

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# 2
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Hi @Hawaiian Humane S,

 

It is not impossible, but it is not an absolutely yes, either. What you can do is start the process of attempting to claim admin access/ownership of it. I would suggest you take a look at this thread that covers the process and follow it step by step.

 

If you do not know the Analytics Account ID, you can install Google Tag Assistant, a free Google Chrome extension. You can use these instructions to learn how to use it to gain account info.  

 

Kind Regards,

 

James

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