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Retrieve user account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

 

I have taken over the management of a website. The site contains a UA code, but my client and web builder don't know which account is used to acces it. 

 

We have tried al logic email adresses and account, but no success.

 

Is there another way to retrieve the emailadress used to access the account?

 

Kind regards, Tim

1 Expert replyverified_user
Marked as Best Answer.
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Accepted by topic author Tim J
December 2015

Re: Retrieve user account

Rising Star
# 2
Rising Star
Hi Tim,

First of all I would suggest to use this recovery form in case if you have any ideas on what was recovery email adress on phone number https://www.google.com/accounts/recovery/?rd=1

If it will not help chat with Google rep
https://support.google.com/analytics/contact/pre_chat_survey?hl=en&cfnti=escalationflow.chat&cft=1

As far as I remember they can send request to email assosiated with account and help you to get your access back if you would be able to verify website ownership.

Cheers,
Alexey
Cheers, Alexey
UAWC Agency

Re: Retrieve user account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
You may have just become my new best friend. Thank you.

Re: Retrieve user account

Rising Star
# 4
Rising Star
Glad it helped you, I would be happy to assist you if there would be any other questions.
Cheers, Alexey
UAWC Agency

Re: Retrieve user account

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thnx Alexey it worked!

Retrieve user account

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

They have stopped the chat function so no there is no help from Google.