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Regaining user management permission

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there. 

 

I am the owner of a web site that uses Google Analytics. We have had some turnover in the team and I have just discovered that while I can still access my analytics account, I cannot manage the user permissions. The person who could do so previously is no longer with the company.

 

How can I regain user management permission?

 

Thank you,

 

Lynne

1 Expert replyverified_user
Marked as Best Answer.
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Accepted by topic author Lynne D
September

Regaining user management permission

Top Contributor
# 2
Top Contributor

Hi @Lynne D :-)

 

You will need to do an account recovery in order to get Admin access to the account.

More info here on how to go about that 
https://support.google.com/analytics/troubleshooter/7264014#ts=7271146

 

Thanks

Bronwyn

Bronwyn Vourtis, Google Analytics Top Contributor
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Regaining user management permission

Participant ✭ ✭ ☆
# 3
Participant ✭ ✭ ☆

Hi, Lynne,

Here is step by step guide @ https://www.ohow.co/recover-google-analytics-account/

 

Thanks

 

Re: Regaining user management permission

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Thank you so much, Bronwyn!

Have a great day,

Lynne

--
Lynne Durham
Alpharetta, GA USA

Regaining user management permission

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thank you, Bronwyn!

 

This is exactly the information I needed.

Regaining user management permission

Top Contributor
# 6
Top Contributor

You're welcome @Lynne D :-)

Hope you are able to get the issue sorted out in a satisfactory manner :-)

Bronwyn Vourtis, Google Analytics Top Contributor
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Regaining user management permission

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Brand Rep has ownership of our account. We canceled the account with them and need to regain the listing, how do I do that? I have read several different reviews on how impossible it is to regain ownership from them. Any help would be appreciated! Thank you~Shelly

Regaining user management permission

Top Contributor
# 8
Top Contributor

Hi @Shelly G

Is this in relation to a Google Analytics account or a GMB business listing?

Bronwyn Vourtis, Google Analytics Top Contributor
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