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Regaining access to your Google Analytics account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi !

We are searching to gain access to this "historical" Google Analytics profile: UA-22685592-1
Inside this account: 22685592

We used this for years and this is very important also for our AdWords account's campaigns.
We had access in the past to this account, now we don't know anymore the correct Google Account where the profile is associated.

Can you help us ? I gan give further informations in private, if needed.

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Accepted by topic author Alvise N
January 2017

Regaining access to your Google Analytics account

Top Contributor
# 4
Top Contributor

Create an adwords account.. it does not cost anything to create one, it doesnt need to have any campaigns created or running etc. 
Once that is created then you will be able to log in and access a Google Online Specialist via the support options that can only be accessed while logged into an Adwords account. You just need to account so as to be able to access support options.

Bare in mind, they may not be able to give you fill access to the GA account, you might only gain read/analyze access to the historical data.

Bronwyn Vourtis, Google Analytics Top Contributor
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Regaining access to your Google Analytics account

Top Contributor
# 2
Top Contributor

Hi :-)

You could try to recover the account, there is a comprehensive post by Niall in the following thread on how to go about doing this (its the one marked as best answer)
https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Regaining-access-to-your-Go...

 

You will need to be logged into the Adwords account to access the support options.

Bronwyn Vourtis, Google Analytics Top Contributor
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Regaining access to your Google Analytics account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi ! Yes I already found the discussion you posted before opening a new thread.

 

But it speaks about a "Google Online Specialist" and I don't know what it is or how to find one.

 

Also, our adwords account is probably managed by a SEO company,

and we're unsure about the link between Search Console, AdWords, Analytics.

 

So, I readed the discussion again and I still don't know how to go on: can you help me ?

Marked as Best Answer.
Solution
Accepted by topic author Alvise N
January 2017

Regaining access to your Google Analytics account

Top Contributor
# 4
Top Contributor

Create an adwords account.. it does not cost anything to create one, it doesnt need to have any campaigns created or running etc. 
Once that is created then you will be able to log in and access a Google Online Specialist via the support options that can only be accessed while logged into an Adwords account. You just need to account so as to be able to access support options.

Bare in mind, they may not be able to give you fill access to the GA account, you might only gain read/analyze access to the historical data.

Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here

Regaining access to your Google Analytics account

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thanks !

 

I finally solved the problem, contacting Google by phone.

Regaining access to your Google Analytics account

Top Contributor
# 6
Top Contributor

Awesome :-))

Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here

Regaining access to your Google Analytics account

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Hi, I'm having a similar issue.  Can you share the phone number to call please?

 

Thanks

Regaining access to your Google Analytics account

Top Contributor
# 8
Top Contributor

@WCN e
You need to have or create an adwords account, and be logged into the Adwords account when you contact them as they will ask for you adwords account id. When you log into your adwords account, the phone number for your area will be available under the help/support options

Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here