Analytics
4.9K members online now
Discuss regaining access to Analytics accounts, restoring accounts, changing user access levels, and navigating the homepage
 
Guide Me
star_border
Reply

Not showing real time active users---tracking code placed correctly.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi!!!

 

I have just created a tracking code for my www.nexgentechsolution.com website using wordpress and placed the tracking code correctly but GA unable to read the code i don't know why may be its some mistake from my side. 

 

Kindly guide me how to implement this GA code correctly.

 

Thanks in advance!!

Sanjay

Re: Not showing real time active users---tracking code placed correctl

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
Hello Sanjay,

Your GA tracking code has been implemented correctly.
It brings data to "UA-70097772-1" .

Be sure you have specified the right ID that you can find on the platform in the Admin > Tracking info > Tracking code.

Moreover, I recommend you to install the Universal Analytics code which is the last updated version of the Google Analytics.

Regards,
Yoan.

Re: Not showing real time active users---tracking code placed correctl

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Yoan,

Already using Universal Analytics code and simply copy the from Admin > Tracking info > Tracking code and paste it inside the <head> tag.

But unfortunately it is not working and i am unable to find out the error.

Regards
Sanjay

Re: Not showing real time active users---tracking code placed correctl

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Sanjay,

You were previously using the old GA analytics code.

Now you are in Universal Analytics.


The analytics work fine, be sure you have not exclude your IP of the view if you want to see your trafic on the real time report.

It can take up to 24 hours for the data to start showing up in Google Analytics, therefore if you are in this window you will have to wait.

 

Here a screenshot of analytics debug which shows that hit pageview has been well sent to the platform : http://www.hostingpics.net/viewer.php?id=670126981.jpg

 

Yoan.

Re: Not showing real time active users---tracking code placed correctl

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi Yoan,

Now, i am getting the reports but still not showing the real time active visitor.

Also please clear me about the exclude your IP i didnt get you.

Regards
Sanjay
Marked as Best Answer.
Solution
Accepted by topic author Sanjay G
November 2015

Re: Not showing real time active users---tracking code placed correctl

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Thanks Yoan, now everything working fine, i can get reports and real time view data.

Regards
Sanjay Gupta

Re: Not showing real time active users---tracking code placed correctl

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Hi Sanjay,

I am getting the same problem...everything is wroking but real time data don't show up. Please guide me how you managed to get it fixed. It would be of great help

Re: Not showing real time active users---tracking code placed correctl

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
My website is www.entrustsalon.com and i have inserted the UA code in header.

Re: Not showing real time active users---tracking code placed correctl

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Hi Rachna,

Your code placed correctly within the <head> tag, please let me know the creation date of GA code.

Regards
Sanjay

Re: Not showing real time active users---tracking code placed correctl

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
I posted it yesterdy