Discuss regaining access to Analytics accounts, restoring accounts, changing user access levels, and navigating the homepage
 
Guide Me
star_border
Reply

No previous data?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

I have re-established an account that was previously deleted as i contacted the admin. We can now get into this email account, however, it is trying to make me set up a new analytics account and not showing any previous data. Is there a way i can get this information back onto the account?

Best,
Chris

1 Expert replyverified_user

Re: No previous data?

Top Contributor
# 2
Top Contributor
Hi Chris :-)
If the analytics account was deleted over 35 days ago, its not longer recoverable.

If it was the only analytics account and its been less than 35 days, you'll need to create a new analytics account,
so as to access the trash can and from there you should be able to restore the other account
https://support.google.com/analytics/answer/6154772?hl=en#Restore

Thanks
Bronwyn
Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here