Analytics
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My Google analytics not working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
I do not know if you can help me with this here... But I am having problems with Google Analytics. It was working really well about 2 weeks ago, and then overnight I lost all of my data that was collected and now it shows everything as zero.. If you know what I need to do to get it back up and running please let me know. I am new to all of this and I am trying to overcome this learning curve... Please help if you can.

My Google analytics not working

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Can you share your site with us?

My Google analytics not working

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

My Google analytics not working

Follower ✭ ✭ ☆
# 4
Follower ✭ ✭ ☆

The tracking code is installed. (UA-90861111-1) 

 

When you log into Google Analytics and view your Property, is this the same ID?

My Google analytics not working

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I will check... The account showing up is UA-92796037-1.  What do I need to do to get back to UA-90861111-1

Marked as Best Answer.
Solution
Accepted by topic author Amy C
March

My Google analytics not working

Follower ✭ ✭ ☆
# 6
Follower ✭ ✭ ☆

Do you have any other Accounts or Properties listed in the admin? The other possibility is that you're accessing Google Analytics with a different Google Account (different email address).

My Google analytics not working

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

So how do I go back and change accounts?  I do think I may have logged in with a different email.... I get two of them mixed up from time to time.

My Google analytics not working

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Click on your account icon in the top right to switch accounts or select the add account and then sign in with your other account. 

My Google analytics not working

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

I still can not get it to work. 

My Google analytics not working

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

I got it. Thank you for your help.