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Multiple Users to an Account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hey guys,

 

I work with an agency - and we are trying to link an AdWords account to a Analytics account -  the login we use for Analytics, our client does not have admin rights - nor can I check the "user management" panel to see what login has administrative rights. According to our client - the individual who created the account - no longer works with the practice and before they left, invited different users to the account - problem being, none have the right to edit. Is there anything I can do? I tried calling Google Partner support and got thrown into a never ending loop of ringing - finally got to a voicemail after 45 min - and have heard nothing back.

 

Thank you for all the help!

Re: Multiple Users to an Account

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆
Hi Conner H,
It can be solved eaisly because you already have Google adwords account. Contact Google Adwords support team they will help you out.

https://support.google.com/adwords/answer/1385067?hl=en-GB (Just select your country).

I would also like to share a detailed post to reclaim the GA account.

https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/How-to-gain-access-to-your-...

Hope this helps.

Thanks