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Missing 2nd account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I changed the password for Analytic account A. Since I have two websites with the same email address for analytics it combined them under one login but account A's info and statistics are nowhere in sight. Do I open a new account for the website of account A?

Re: Missing 2nd account

Community Manager
# 2
Community Manager
Hi Ferrell,

Thanks for your question. I’d love to help but I’m going to need some more information. Are these two websites of yours for different businesses?

Also, have there been any recent changes to the account I should be aware of or any peculiarities?

Best,

Shannon

Re: Missing 2nd account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you Shannon for the response!  However,  since I was not able to get an immediate response I played around and found that I could access my ThrowClay.com analytics from a former e-mail address.
Thank you for your time,
FerRell Johnson

Re: Missing 2nd account

Community Manager
# 4
Community Manager
Hi Ferrell,

You're welcome. The important thing is that you got it solved.

Best,

Shannon