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Lost admin access to GA - Asked to verify my account

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# 1
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When I try to access GA Admin on an existing free GA account that i've had for around 5 years I now get the message "We cannot verify your account credentials. Please verify your account information, then sign in again."

I have tried clearing cookies and cache and tried different browsers but nothing so far has worked. Can anyone suggest a solution?

1 Expert replyverified_user

Re: Lost admin access to GA - Asked to verify my account

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# 2
Top Contributor
Hi Pete,

I think your issue isn't about your Analytics account but your general Google account. So just log in into your Google account at https://accounts.google.com and follow the instructions to verify your account. After that, log into Analytics.

Christoph