Analytics
4.8K members online now
Discuss regaining access to Analytics accounts, restoring accounts, changing user access levels, and navigating the homepage
 
Guide Me
star_border
Reply

Lost Google Analytics Account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I took over the marketing for a company who had google analytics set up under a previous employee's account.

I accessed this and changed the passwords and emails.

My current email is connected to the analytics however it is not collecting any data. 

The tracking code on the website for the analytics is still connected to the previous employee's account BUT when I have tried to sign in to that account now, it appears as "couldn't find google account" and has completely vanished even though I was the only person with access to it and never deactivated it.

 

I am now lost as to what to do. 

I cannot recover this account as the email is no longer active within the company. 

Lost Google Analytics Account

A T
Participant ✭ ✭ ✭
# 2

Lost Google Analytics Account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you, however I don't have access to a web developer and do not know how to upload a analytics.txt file