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Lost Account Information

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# 1
Visitor ✭ ✭ ✭

Is there any way to recover access to a Google Analytics account? My predecessors kept horrible records and unfortunately I cannot seem to find any information on either of the UA codes used on one of my clients websites. There are two UA codes used on the website, but I believe one was tied to a previous' employees Google Apps account which has since been deleted so I fear that the data associated with that one may be deleted as well.

 

I can easily create a new account and place the new tracking code on the site, however as the site has been live for over a year with the existing tracking codes I would hate to lose that much data.

 

1 Expert replyverified_user

Re: Lost Account Information

Top Contributor
# 2
Top Contributor
Hi,

You can try to regain access, please check this thread:

https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Regaining-access-to-your-Go...

Arnold Majlath, Google Analytics Top Contributor
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