Analytics
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Internal error. Please try again later.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My GA web access hasn't worked right for months. I keep receiving the error:

 

Internal error. Please try again later.

 

every time i try accessing the details of any of my sites. see attached image of the exact error msg. It randomly worked once but not since. what's up? This is across 3 browsers and 3 PC's, same error. I cannot add new sites or make any changes to my account's existing sites. what's going on? 

 

GA_errors.png

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Marked as Best Answer.
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Accepted by topic author Fabian S
January 2016

Re: Internal error. Please try again later.

[ Edited ]
Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Hi Fabian,

 

I'd recommend clearing your cache & cookies, you may also want to check if Ad Blocker is running in yoir browser as it is known to conflict. Lastly you might want to try incognito (private) browsing. 

 

If none of these work then this is an issue that Google will have to sort out. If are using Google AdWords then call the number located under the settings cog and then press 2 for Analytics, I find this to be the most helpful support. If you don't have Adwords then you will need to call Analytics help (Good luck with that one)

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Marked as Best Answer.
Solution
Accepted by topic author Fabian S
January 2016

Re: Internal error. Please try again later.

[ Edited ]
Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Hi Fabian,

 

I'd recommend clearing your cache & cookies, you may also want to check if Ad Blocker is running in yoir browser as it is known to conflict. Lastly you might want to try incognito (private) browsing. 

 

If none of these work then this is an issue that Google will have to sort out. If are using Google AdWords then call the number located under the settings cog and then press 2 for Analytics, I find this to be the most helpful support. If you don't have Adwords then you will need to call Analytics help (Good luck with that one)

Re: Internal error. Please try again later.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

SOB! U Block origin was my culprit. thanks for the tip.

Re: Internal error. Please try again later.

Explorer ✭ ✭ ✭
# 4
Explorer ✭ ✭ ✭
Support numbers are located here https://support.google.com/adwords/answer/1385067

Re: Internal error. Please try again later.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thank you!! Had the same issue and it was Ublock.

Internal error. Please try again later.

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I solved my issue by trying to log in Analytics. Then top left corner "Accounts". The issue was that I had changed the website to www from non www but had two Analytics accounts for the wrong website and I was trying to access the wrong one. Also if you have changed to https lately, maybe this can cause a problem too.