Analytics
3.6K members online now
Discuss regaining access to Analytics accounts, restoring accounts, changing user access levels, and navigating the homepage
 
Guide Me
star_border
Reply

How to find out who the admin is for the account. Thought I was the admin when using the main email

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am now the internet director for an auto company and I am using the company email which has the google analytics on it.  But I am not the admin.  Trying to find out who the admin is, but having a difficult time.  They fired the marketing company and they said they are not the admin.  How can I find out, so I can become the admin and add users?

1 Expert replyverified_user

Re: How to find out who the admin is for the account. Thought I was the admin when using the main e

Community Manager
# 2
Community Manager
Hi Billy,

Thanks for your question.

It sounds like you will need to verify your Google Analytics account to recover it.

There is a thread here that is similar to your issue with several steps to get admin permissions:

https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/How-to-gain-access-to-your-...

If you need further assistance let me know.

Best,

Shannon

Re: How to find out who the admin is for the account. Thought I was the admin when using the main e

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆
Hi there,

There's a form you can use for this exact purpose - if you supply enough information Google Support should be able to help you

https://support.google.com/analytics/contact/adminleft_ga?hl=en&cfnti=Admin_left_the_company&cft=3

As you can see from the URL and the page, it's specifically for accounts where the admin has left

Ali

How to find out who the admin is for the account. Thought I was the admin when using the main email

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

that one requires an Adwords account

How to find out who the admin is for the account. Thought I was the admin when using the main email

Top Contributor
# 5
Top Contributor

This thread has been closed to new replies.

If you have a new or unanswered question related to this topic, please start a new thread and post a clear, specific and detailed question that describes your particular situation.

To start a new thread, please go to the top level of the Community, and from there, click on the board that is most closely related to your question. After that, you can click on the pink "+" sign in the lower right corner of the screen to start a new topic.

Thank you.

Bronwyn Vourtis, Google Analytics Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here