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How to determine who has the admin account for Analytics

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi everyone-

 

I have recently inherited the GA account for a few companies, all of which were previously managed by agencies. The access I have is contributor only, and no one- including the agency that used to manage the account- knows who has the admin email. I can't enable demographics without being the admin, which is something I need to do.

 

How do I both determine what the admin account is and also remove that account and make my account the admin?

 

I've tried the link to the customer form but I feel like it leads no where, and is not clear on where/what I need to access. 

 

Thanks in advance

1 Expert replyverified_user

Re: How to determine who has the admin account for Analytics

Top Contributor
# 2
Top Contributor
Hi Richard,

If you or your customer are a Google AdWords client you can call AdWords phone support [1] for help on this Analytics issue. Otherwise, it's really hard to find a solution if there is absolutely no admin available.

Christoph

[1] https://support.google.com/adwords/answer/1385067?hl=en