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How to clear an account without having the information to do so

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# 1
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I jus got a used zte model 958 and I had to factory reset it and to get bk on my phone it requires the old account that was synced with it. I have no way of getting that information so how do I get it reset without that info

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Re: How to clear an account without having the information to do so

Top Contributor
# 2
Top Contributor
Hi Sharon, this is the Google Analytics Help Community.
Not sure if the following is of help to you however you may have to look into an account recovery
https://www.google.com/accounts/recovery/

Bronwyn Vourtis, Google Analytics Top Contributor
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