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How to access an account

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm trying to find out how to get into an analytics account that is set up with an email of a deceased person. I don't know how to access her gmail account.  The address is <edited by a Community Manager as noted below>.  The business is The Beacons.  The analytics ID is UA-12821042-1.  There are years and years worth of analytics information that the business would like to access.  If you can't give me the details, please contact <edited by a Community Manager as noted below> and give them the info.

 

Note: this post has been edited by a Community Manager, per Community Guidelines, in order to remove account specifics and/or personal contact information. This is done to protect account security and privacy. 
1 Expert replyverified_user

Re: How to access an account

Top Contributor
# 2
Top Contributor
Hi,

Please have a look at the thread below about regaining access:

https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Regaining-access-to-your-Go...

Arnold Majlath, Google Analytics Top Contributor
Circle Me On Google+ | Visit me @ Redfly Digital

Cannot access analytics account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

**** I've searched through the responses here from others and the links provided to customer forms do not work and the contact links being shared are for adwords only.

 

I cannot access an analytics account that was set up our school. I have the UA code for the site, but do not know the email address used to set up the account originally. Is there a phone number or email contact form that is WORKING that would allow me to gain access to the account? 

Re: How to access an account

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
The links mentioned in this tread are no longer valid and are of no help.

Re: How to access an account

Top Contributor
# 5
Top Contributor
Hi,

Which links are no longer valid? I just checked and I can access them.

Arnold Majlath, Google Analytics Top Contributor
Circle Me On Google+ | Visit me @ Redfly Digital

Re: How to access an account

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
The link works - but the information listed is outdated (two years old) and the description is referencing Adwords, not Analytics?

Re: How to access an account

Top Contributor
# 7
Top Contributor
That's right, there's no dedicated free GA support, the AdWords support team will deal with the GA account access issues.

Arnold Majlath, Google Analytics Top Contributor
Circle Me On Google+ | Visit me @ Redfly Digital