5.6K members online now
Discuss regaining access to Analytics accounts, restoring accounts, changing user access levels, and navigating the homepage
Guide Me

Having trouble accessing google analytics account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have a shopify e-commerce website which needs migration and we would like to access google analytics but the account was created by former employee and we cannot access the account.

We have connected support team and told use to add text file to root of the host server but that's not possible with

We have connected Shopify numerous times abut they said that's not possible.


We have access to the domain because we purchased the domain from other company.


What would be the best way to gain access to our google analytics account?


What are other options other than adding text file to root of domain?





1 Expert replyverified_user

Re: Having trouble accessing google analytics account

Top Contributor
# 2
Top Contributor
Hi Eugene,

Please check the link below, I hope it helps.

Arnold Majlath, Google Analytics Top Contributor
Was my response helpful? If yes, please accept it as solution.
Circle Me On Google+ | Visit me @ Redfly Digital