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Google analytics

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I recently changed my Google Analytics to a new account. I now show no activity on my new account(or my old account for that matter) , no hits. What am I missing?

1 Expert replyverified_user

Re: Google analytics

Top Contributor
# 2
Top Contributor
Hi :-)
If you create a new Account, it will also have created a new Property.
The tracking code on the site will need to be edited to use the new Tracking ID for this new Property.
Once you change the tracking id, then the old Property should stop collecting data for the web site.

If you have updated the tracking code to the new one, has it been more than 24hrs since this was done?
Are there any filters applied to the View for the new Property that might be blocking data?

Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Google analytics

A T
Participant ✭ ✭ ✭
# 3
A T
Participant ✭ ✭ ✭
Hi,

You can easily debug on the website with GA debugger:
https://chrome.google.com/webstore/detail/jnkmfdileelhofjcijamephohjechhna

You can check in chrome, console tab with 'Preserve log' turned ON.

Best Regards,
A.T.

'Star' or 'Accept as Solution' if it helped.

Re: Google analytics

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I have updated the tracking code to the new one. It has been well over 24 hrs and there are no filters applied.

Re: Google analytics

Top Contributor
# 5
Top Contributor
Hi Jeff, can you provide a link to the website?

Thanks :-)
Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Google analytics

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
I use Safari, is there a debug for use with Safari? Thanks

Re: Google analytics

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
vintagecarresearch.com

Re: Google analytics

[ Edited ]
Top Contributor
# 8
Top Contributor

The site is using a cache plugin, be sure to clear the cache via the plugin after making any changes,

to ensure those changes take affect

 

I notice there are two copies of tracking code installed.
One of those instances via the following plugin https://deconf.com/google-analytics-dashboard-wordpress/

I'd remove the tracking code not installed by the plugin.
Once that is done -
Make sure the plugin is not configured to block your visits (at least for the moment)
Clear your browser cookies and cache, and then send a test visit via the GA interface

send-test.jpg

 

You should be able to then see this in the GA Real Time reporting.
Are you able to see the test traffic in the real time reporting?

 

 

Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Google analytics

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
I am not computer savvy at all. Cache plugin? How do I find this and clear it?

Don;'t know how to do this:
I notice there are two copies of tracking code installed.
One of those instances via the following plugin https://deconf.com/google-analytics-dashboard-wordpress/

I'd remove the tracking code not installed by the plugin.
Once that is done -
Make sure the plugin is not configured to block your visits (at least for the moment)
Clear your browser cookies and cache, and then send a test visit via the GA interface

Re: Google analytics

[ Edited ]
Top Contributor
# 10
Top Contributor

I'm not familiar with the cache plugin you are using
They have support for their plugin on the wordpress.org site here:
https://wordpress.org/support/plugin/w3-total-cache

Your site is using the Divi theme, which has a theme options panel
If you select the integration option, there is a large field for adding code to the head
section of your site,
So i'd start with checking if the manually added tracking code has been entered there.
If so, remove it and save the change.. and then clear the plugin cache (once you have

got information on how to clear the cache)
The 2nd screenshot under the Method 2 instructions on the following page is a screenshot of
the Divi interface and the integration settings I am referring to
https://www.bronv.com/how-to-install-google-analytics-in-wordpress

Bronwyn Vourtis, Google Analytics Top Contributor
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