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Google analytics suddenly stopped tracking at 6am today

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

I just discovered that my google analytics account has stopped recording visits. There have been no changes to the tracking codes or to our Google Tag Manager container. Real time is showing users on the page but no visits are being recorded. None of my other properties have been effected.

 

Any help would be greatly appreciated. 

Thanks!

Doug

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Accepted by topic author Douglas C
May 2016

Re: Google analytics suddenly stopped tracking at 6am today

Top Contributor
# 2
Top Contributor
Hi Doug :-)
If real time is showing on the page, then chances are the data is still being collected.
Often data will appear quite soon in an account. A processing delay of 24-48hrs is regarded as normal (as noted in the ga help docs)
https://support.google.com/analytics/answer/1070983?hl=en

Its unlikely however have any filters been applied to the View within the past 48hrs?

I'd check the report data again later today or tomorrow to see if it has caught up.


Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Google analytics suddenly stopped tracking at 6am today

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Bronwyn,

I have noticed the same problem on our analytics reports. Our website sessions dropped drastically some time between April 4th and April 5th. Our numbers looked normal from when we started in January up until April 5th, then we started only seeing a few website sessions per day up until today. I filtered out our company IP address on March 10th but from that time up until April 5th, everything seemed normal. What could cause a 90% drop overnight?

Re: Google analytics suddenly stopped tracking at 6am today

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Thank your for your response. We had a large spike in our traffic and the data eventually came in. It took about 8 hours.