Analytics
5.3K members online now
Discuss regaining access to Analytics accounts, restoring accounts, changing user access levels, and navigating the homepage
 
Guide Me
star_border
Reply

Google Analytics permissions issue

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

Hi,

 

We're using Klipfolio to track specific Analytics data. Everything was working flawlessly until recently.

 

When we try to add a new Data source, we keep getting a message that Klipfolio can't fetch the data from GA.

 

Thing is, our Gmail account has full permissions on the GA accounts, yet GA won't allow Klipfolio to get the data.

 

I've contacted Klipfolio on multiple occasions but now they say they can't do anything and that I need to contact Google Analytics support.

 

And seeing as there doesn't seem to be a way to contact Support, I'm trying my luck in the Forums. I know its a very specific issue. Hopefully someone will be able to help.

 

Thanks