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Google Analytics missing data for period

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

 

I'm hoping someone can help me with an issue I'm having in Google Analytics. This is for a website where a few people have access to GA, but I'm the only one who is seeing this view. As you can see in the screenshot there is a period of a few weeks with zero GA data - this is clearly inaccurate, but how do I fix it? It seems to have come right again, however I need to do some reporting for clients and I need the total period to be accurate. Other people with access to this account can see usual activity. 

 

Thanks!

Screen Shot 2015-12-30 at 11.25.32 am.png

Re: Google Analytics missing data for period

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hi,

Strange behaviour, please try below option/suggestions.

Try using different browser that the usual one where you are getting this issue, suggested to use Google Chrome.
Still facing the same issue then Try using Private/Incongnito Window on Chrome.

Looks nothing to do with GA, something with the browser.

Sam

Re: Google Analytics missing data for period

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi there,

Thanks so much for your suggestion!

I have been using Chrome the whole time. I have now tried both an incognito window and Safari and they both show the period of zero data... do you have any other suggestions?

Thanks!

Re: Google Analytics missing data for period

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Is there anyone else that can help with this? I'm really stuck!