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Google Analytics account Issue

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# 1
Visitor ✭ ✭ ✭

Hi,

I have created Google Analytics account as normal account (user name will be our company domain name)and I was using 2years. Now we have moved to GSuite platform and I'm not able to access the normal account because both the email id is same. Please guide me how to retrieve my old data.

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Google Analytics account Issue

Top Contributor
# 2
Top Contributor

Hi Senthil,

 

A Google Analytics account once set up exists per itself. Access to this account can be given to several users by means of their personal Google Accounts, i.e. their email addresses.

 

So, the question probably is whether you are now using a new email address to access that Google Analytics account. If so, the old admin of the Google Analytics account (your old email address) should grant admin access to the new admin (your new email address).

 

Hope that helps.

 

Christoph