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Get full control of Analytics account off of agency

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

We are in the middle of a dispute with our old agency and our Analytics account was created, and is controlled, by them - we have full access but we want to get rid of their access and become the account administrator. Is there any way to do this?

 

Thanks,

Dan

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Re: Get full control of Analytics account off of agency

Rising Star
# 2
Rising Star
Hi Independent L,

All you need is account level User Management. If you have it, just go to Admin>>Account>> User Management Then filter for the emails associated with the agency and select delete.

Best,

Theo Bennett
Analytics Evangelist at MoreVisibility | Contact Me
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Get full control of Analytics account off of agency

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello Theo - we are in a similar situation and can no longer reach our vendor, who originally created the account.  As a results we do not have Admin level permissions at the account level.  Where can I dispute this and gain control so that we can remove the vendor and secure the account? 

 

Thanks,

Scott

Get full control of Analytics account off of agency

Rising Star
# 4
Rising Star

Hi Scott,

 

Check out this post for instructions.  

 

https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Regaining-access-to-your-Go...

 

Best,

 

Theo

Analytics Evangelist at MoreVisibility | Contact Me
Connect on LinkedIn