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Error adding new user to GA:

Explorer ✭ ✭ ☆
# 1
Explorer ✭ ✭ ☆

this error comes up:  "External user cannot be added to an internal account."

never seen it before - what does it mean?

Re: Error adding new user to GA:

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

@David C

 

1. Maybe someone doesn't have connect personal email to Google Account

2. Maybe email you write is wrong?

 

SH

Re: Error adding new user to GA:

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆
Hi can you clarify what you mean in answer 1.
chur

Re: Error adding new user to GA:

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭

If you added someone who has email for example example@outlook.com, he need to connect with Google.

https://accounts.google.com/SignUpWithoutGmail this is link for connect email with Google Account.

 

SH

Re: Error adding new user to GA:

Participant ✭ ✭ ☆
# 5
Participant ✭ ✭ ☆

@Seba Heymann in that case the error message would be "No Google account exists for this email".

So this must be something else.

Re: Error adding new user to GA:

Follower ✭ ✭ ✭
# 6
Follower ✭ ✭ ✭

@Tomasz_C

yes you right, but sometimes GA has bug...

 

So @David C You need to Contact with Google By "Contact US"

https://support.google.com/analytics/answer/1009702?hl=en&ref_topic=6014099

 

SH