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Dual Accounts under the same name of my business - Can only log into 1 account

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Seem to have to Google accounts filed for my business.

Need help getting in to one of my google accounts. Both have the same name registered however, two different assigned profile numbers. I just hired a professional to administer / apply analytics but account #2 says I have no access. Responds - "You do not have sufficient permissions to modify the users on this account."

 

Now what? Bit of a panic. Years ago, a old staff member may have been messing around and logged in with a different email or log in. Is there a way to find out user name for account number 1?

 

Help or where can I go to for help.. video or article.

 

Michael-