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Don't have proper clearance to change data retention settings

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 I've been trying to change my data retention settings but when I go to change them, they're greyed out. Someone suggested I don't have clearance to do so. There might have been people on my team on the past who did have higher clearance, but they're no longer at my workplace. I'm the only one who manages Google Analytics now. How can I change my clearance settings so I can change my data retention settings without anyone else giving me clearance?

Don't have proper clearance to change data retention settings

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Hi @Diana W,

 

You should have edit access to be able to change the settings. If there is nobody that has higher level accesses that can change yours anymore, you can try to recover the GA account by proving the ownership. Please take a look at the following article for proving ownership options link

 

I hope this helps,

Regards