Do not have permissions to add/modify users - master account holder unknown
Unfortunately, the owner of the master account of my organization's Google Analytics page is unknown. I have contacted our website host (who did not have any involvement in GA), and have attempted to contact the original developer of the site and have not heard a response.
I am able to log on to GA through a previous user's account who was added to our website's GA, but cannot add or modify users. Is there a way to override access so that I can become the master account holder?
I know you can do this with Google My Business if the business account holder doesn't respond within x number of days.
Thanks for any help you can give.
Re: Do not have permissions to add/modify users - master account holder unknown
Hi Dani, sorry to hear you are having GA access issues
Sounds like you need to try an account recovery, there is a comprehensive post by Niall in the following thread on how to go about doing this (its the one marked as best answer)
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