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Do not have access to old gmail that owns my Analytics account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I changed to a new gmail account and after a couple of years wanted to start working with my online marketing again. The old gmail account owns my Google Analytics (and Webmasters/Search Console) accounts. I cannot recover the gmail account, jonjacobcohen@gmail.com...I have tried several times. To add insult to injury, I no longer have the land line that was registered as the recovery phone and the recovery email is an old comcast email that I no longer have. So I am stuck. How can I get ownership of the Analytics account (UA-21909489-1) (and Webmasters/Search Console) changed from my old email to my current gmail address? 

 

Thanks in advance for your help!

Re: Do not have access to old gmail that owns my Analytics account

[ Edited ]
Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Hi Jonathan,

This is a tough one, as far as I know Google is very strict on security with regards to recovering accounts. They generally use mail and recovery phone for verification. If you have an AdWords account try calling your local Google expert for some help https://support.google.com/adwords/answer/1385067?hl=en as there are other recovery options available. Unfortunately, I believe that only Google can help you with this one.

 

You may also find some info here https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/How-to-gain-access-to-your-... , You can still fill out the form for help of use the video call option in top right corner to get in contact with Google.