Cannot login to analytics account - account name bug
I cannot log in to one of our google analytics accounts: email@example.com
My guess is this is because a colleague of mine has created firstname.lastname@example.org and now google can't distinguish between
the two of them, so the recovery options won't work.
The associated GA properties are:
I hope this might help resolving the issue.
Re: Cannot login to analytics account - account name bug
Please follow the instructions in the sticky here; https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Regaining-access-to-your-Go...
Re: Cannot login to analytics account - account name bug[ Edited ]
December 2015 - last edited December 2015
I had already found this solution (hence, " google can't distinguish between the two [accounts], so the recovery options won't work" )
, but my problem is that I know my login credentials but due to a bug in the system I cannot login anyway. Of course I can use your solution to gain
access with another account (which I'll probably end up doing anyway), but I would much rather solve the actual problem :-)
Where should I be to get someone to have a look at this?