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Cannot access Analytics after being granted permission

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm trying to access Google Analytics for my website that one of my employees initially set up using their personal email address. I've had him assigned all of the correct permissions from his account however when I go to log into Analytics using my Google account it keeps redirecting me to the Sign Up page (note that it shows that I'm logged into the correct account in the top right hand corner of my screen). I'm not sure what I'm missing. Any help would be much appreciated.

1 Expert replyverified_user

Cannot access Analytics after being granted permission

Top Contributor
# 2
Top Contributor

Hi :-)
Maybe the employee has made a typo in your email address when adding you?
Im assuming the employee does still have access to the GA account.
Have the employee log in, remove you and then readd you with all permissions.
Make sure he also ticks the option to have the system send you an email.
The email will have a link in it that you can use to access the account.
I find sometimes the email option sorts out buggy access issues.

Bronwyn Vourtis, Google Analytics Top Contributor
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