5K members online now
Discuss regaining access to Analytics accounts, restoring accounts, changing user access levels, and navigating the homepage
Guide Me

Can't get the analytics home page to load properly

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi everyone,


When I try to access while signed in to my Google account, an entirely white page is loaded (it is not completely empty, there is html source code on it, the page is just totally white). 


The same thing happens if I go to and then sign in. 


I have signed in and out multiple times, and restarted and updated my computer, with no effect. 


I first discovered this issue while taking the Beginner Analytics Academy course. When I needed to "Start a Guided Tour" I got the exact same behavior.


Contacted Google twice using the form on that page letting them know about the issue, but haven't received a response yet (this was several days ago).


I am really at a loss as to what to do now.


Thanks in advance for any help,