Analytics
5.2K members online now
Discuss regaining access to Analytics accounts, restoring accounts, changing user access levels, and navigating the homepage
 
Guide Me
star_border
Reply

Can't change the timezone settings to Australia.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

When we first create the account, it won't let us scroll down past the first 4 or 5 options.

We use to do it from a home PC later on, but now it's greyed out when we go into it.

Any ideas please?

Cheers

Richard

1 Expert replyverified_user

Can't change the timezone settings to Australia.

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Richard I was able to choose Australian time zones yesterday yesterday but can't set up Google Analytics because it won't let me get past that screen - greyed out! Looks like our friends in the US are finding it much easier. ANYONE IN OZ BEEN SUCCESSFUL IN SETTING UP G.A. THIS YEAR?

Can't change the timezone settings to Australia.

Rising Star
# 3
Rising Star

Hmm.. you should be able to change this in the view settings.. IF you have edit access on the view.  If you don't have edit on the view, you won't be able to make the change.

 

Admin>> View Tree >> View Settings.

 

Hope that helps.

 

Best,

 

Theo Bennett 

Analytics Evangelist at MoreVisibility | Contact Me
Connect on LinkedIn

Can't change the timezone settings to Australia.

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thanks Theo.

Actually my post was referring to the Terms of Service Agreement for Australia. There does not contain a button saying 'I agree'. How do you agree to the Ts and Cs and move on? Everything is greyed out?

 

Feeling very frustrated. Appreciate your assistance.

Re: Can't change the timezone settings to Australia.

Rising Star
# 5
Rising Star

Hi Helen,

 

I see, very frustraing indeed! 

 

The best way to handle this is go into a GA and on the page where you get stuck, scroll down to the footer and click "send feedback"

 

 ss send feedback.png

 

You can even take a screenshot to show them the problem.

 

Hope that helps... maybe you can choose a different country in the settings?  Smiley Happy

 

Cheers,

 

Theo

 

 

Analytics Evangelist at MoreVisibility | Contact Me
Connect on LinkedIn

Re: Can't change the timezone settings to Australia.

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Thanks for the feedback. It's still not working for me through work desktops and my laptop at home, but through my mates Tablet, I can update the Timezone and Organisation type fine.

Who knows???????????

Re: Can't change the timezone settings to Australia.

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Definitely weird! Looks like a real glitch in system. I've been having
problems accepting the Terms of Agreement for Australia. No 'accept' button
or equivalent. Have you had any problems in this regard?

Helen King