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Can't access to my business account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

The Google Analytics account was create by an ex employee in 2009. I try to log in but Google ask me for a phone number that I don't have (neither the one who created the account). I don't know when was the last time someone logged in and what was the date the account was created. Any ideas on how to get trough???

tx

1 Expert replyverified_user

Re: Can't access to my business account

Top Contributor
# 2
Top Contributor

Hi, you wil likely have to create an adwords account and then try an account recovery.

There is a comprehensive post by Niall in the following thread on how to go about doing this
(its the one marked as best answer)
https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Regaining-access-to-your-Go...


Bare in mind, they may not be able to grant you admin access to the GA account for security reasons

 

Thanks

Bronwyn

Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Can't access to my business account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you so muuuuuch
Laurence