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Can't access to my business account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭


The Google Analytics account was create by an ex employee in 2009. I try to log in but Google ask me for a phone number that I don't have (neither the one who created the account). I don't know when was the last time someone logged in and what was the date the account was created. Any ideas on how to get trough???


1 Expert replyverified_user

Re: Can't access to my business account

Top Contributor
# 2
Top Contributor

Hi, you wil likely have to create an adwords account and then try an account recovery.

There is a comprehensive post by Niall in the following thread on how to go about doing this
(its the one marked as best answer)

Bare in mind, they may not be able to grant you admin access to the GA account for security reasons




Bronwyn Vourtis, Google Analytics Top Contributor
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Re: Can't access to my business account

Visitor ✭ ✭ ✭
# 3
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Thank you so muuuuuch