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Can not access the account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Good Afternoon, 

 

i am trying to access a google analytics account. The email that it is linked with no longer exists as it has been deleted, however, we have a secondary account that is receiving the emails from google analytics, but can not access the data that was on the other account. We need to access the data that was on the missing account. 

 

Thanks 

1 Expert replyverified_user

Re: Can not access the account

Rising Star
# 2
Rising Star

Re: Can not access the account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hello,

I have reestablished the missing account as i contacted the admin. We can now get into this email account, however, it is trying to make me set up a new analytics account and not showing any previous data. Is there a way i can get this information back onto the account?

Best,
Chris

Re: Can not access the account

Rising Star
# 4
Rising Star
Chris,

It sounds like you have access to a Google account which does not have access to the Google Analytics account. If you use any Google account and the procedure that I originally posted you can regain access to the Analytics account and all your data.

Hope that helps!

Best,

Theo Bennett
Analytics Evangelist at MoreVisibility | Contact Me
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