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Can gain access to analytics account

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# 1
Visitor ✭ ✭ ✭

Hi There, I cant gain access to my analytics account for a client after being removed recently but nobody knows why. There is no service to call for google analytics and it would be helpful if this was something in the future. I can the UA code but cant get anyone to help me with it due to no number to call but I want to know if there is any way of finding out the email address that the account uses so I could sign back in to add myself and other colleagues back to the account. 

 

I dont have any access to this account since everyone has been disconnected from it and need to gain access again, do you know how i could do so? 

 

Thanks, 

1 Expert replyverified_user

Re: Can gain access to analytics account

Top Contributor
# 2
Top Contributor

Hi Jade, sorry to hear you are having account access issues.
Sounds like you may have to try and account recovery

You will need to creaete an Adwords account so as to access the support options. The Adwords account does not

need to have any setup or running campaigns.

There is a comprehensive post by Niall in the following thread on how to go about an account recovery
(its the one marked as best answer)
https://www.en.advertisercommunity.com/t5/AdWords-Tracking-and-Reporting/Regaining-access-to-your-Go...

 

Thanks
Bronwyn

Bronwyn Vourtis, Google Analytics Top Contributor
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