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Business Hours Keep Changing to Closed

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our Google My Business Saturday hours keep changing to closed. I have manually corrected the hours 4 times and have filed a report and had Google make the change 4 times; on my 5th this morning. No one else in our company can make the change so it is reverting "on it's own"

How can I make the correct hours permanent?

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Accepted by topic author Philip B
November 2015

Re: Business Hours Keep Changing to Closed

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hi @Philip B

You may have more luck if you post this question into the Google My Business forum section under 'Advertiser Communities' there are a lot of GMB specialists in there who may be able to help you.

 

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Re: Business Hours Keep Changing to Closed

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks David. I definitely put this in the wrong place and have asked again in the correct area.

Business Hours Keep Changing to Closed

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

This same thing is happening to my business' store hours in multiple stores - I have 27 locations and every weekend on Sunday morning the hours are changed to 'Closed' Sundays. I've reported this issue twice and it continues to happen every weekend. This is a major problem for our retail company - Leisure Fitness Equipment - PLEASE HELP! I had a contact that has not been able to do anything to fix the issue!