Discuss regaining access to Analytics accounts, restoring accounts, changing user access levels, and navigating the homepage
 
Guide Me
star_border
Reply

Analytics Goals

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I can't set up Goals. In my account manager I go to the ADMIN tab and select GOALS under the View column and click NEW GOAL but when I try to select a Template (like CONTACT US) nothing happens. When I click CONTINUE it displays "Please choose a specific Goal template type". There are eleven types displayed but clicking on any one of them does not select them (they remain an empty circle). It is stuck and won't let me proceed. No doubt I'm doing something wrong (first time user). What is it? It also won't let ne select Custom goal. Thank you.

Marked as Best Answer.
Solution
Accepted by topic author Vince B
January 2017

Analytics Goals

[ Edited ]
Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hi @vince b ,

This issue is faced mostly on IE browsers (compatibility issue on some versions), try using chrome or firefox.

Hope this helps.
Thanks,
Ritwik

Analytics Goals

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Ritwik,

Thank you, it works using Chrome.

Analytics Goals

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thank you, it does work with Chrome