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All Sessions drop to zero

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

On the 22nd of June, Google Analytics seems to have stopped tracking sessions. 

 

 Sessions from June 1st to June 27thSessions from June 1st to June 27th

 

I have tested the Real-time section and asked multiple people to go on the website but none show up as active users.

 

My website is www.quantmarketing.com

 

Can anyone help me to troubleshoot this problem?

 

Thanks,

Michael

1 Expert replyverified_user

All Sessions drop to zero

Top Contributor
# 2
Top Contributor

Hi @MICHAEL W :-)
Is this issue resolved?

I notice you are using a 3rd party plugin to add the tracking code to the site.
Usually when plugins do not work as expected, it's necessary to seek support via

the plugin developer

 

Thanks
Bronwyn

Bronwyn Vourtis, Google Analytics Top Contributor
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Accepted by Bronwyn V (Top Contributor)
June

All Sessions drop to zero

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you so much for your reply. I have had a look into this and it turns out the Tracking ID on GA wasn't matching the one on our site. I have updated this and it seems to be working now Smiley Happy

 

Thanks for you help,

Michael

All Sessions drop to zero

Top Contributor
# 4
Top Contributor

Thank you for posting back with your resolution :-)

Bronwyn Vourtis, Google Analytics Top Contributor
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